Announce something here
Announce something here
Cart 0

Refund policy

Returns
All sales are final on gamesswift and there are no refunds unless the item that is received is either not working or as described. If this is the case, you'll be covered by our gamesswift Buyer Guarantee.
Once a transaction has been completed, there are absolutely no returns or refunds. By completing the transaction, you are agreeing to accepting the item and finalizing the transaction.
Returns are subject to the following guidelines:
Digital
Once the item has been delivered and/or received, there are no returns.
Escrowed Item (Bot trade)
Once the item has been delivered and/or received, there are no returns.
All items purchased are exactly as described, as the item cannot be misrepresented and is delivered in the exact same way that they are listed. Because of this, all delivered escrowed items do not fall under the gamesswift Buyer Guarantee.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@gamesswif.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@gamesswif.com

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.